Tag Archives: clean

Valentines Day: Let’s Not Break Any Hearts

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Valentines day is just around the corner.  Imagine making reservations, arranging care for the kids and taking the time to visit a new restaurant for a romantic evening with a loved one.  When you get home there are chocolates and champagne on ice for a romantic movie when your partner says their stomach is hurting, then they begin to sweat and finally have to excuse themselves to the bathroom where they stay for the rest of the evening. Not such a nice evening after all is it?  But what could have caused it?

Well lets rewind this scenario back to the restaurant, earlier in the day, during the lunch shift.  As the lunch shift winds down, the cook will set up for the night shift.  Part of the set up is to make sure all of the food is fully stocked.  But they are also required to change out all of the utensils for clean ones but in the chaos of the transition from lunch to dinner this important step was missed and all of the scoops that have been used all day continued into the night without being washed.

The problem with this is when the cook uses these implements they transfer a common pathogen that many humans carry, Staphylococcus aureus, to the utensils which are then left in the food products. In fact, this same pathogen staph is the same thing that causes people to get infected cuts or wounds.  The problem is when you allow this pathogen to grow on the food via our scoops it creates a poison that quickly makes people sick, within 1 to 6 hours.  Will this turn into a major food born illness outbreak? Hopefully not.  Could this happen to more than one customer? Absolutely, and their probably not going to call the health department but you can be sure these folks will never dine in your place again. And hopefully they don’t share their experience at you facility on Trip Advisor or Yelp.

One thing that we have to be aware of is that these busy holiday nights are not just an opportunity for a profitable shift but an opportunity to show people who might not have ordinarily dined with us how great of a place we are.  It doesn’t have to be a full blown disease like we had in the scenario above, it could be as simple as a stomach ache that turns them off. Heck, they might not even get sick but they happen to see a busy staff member doing some that just looks gross like wearing their apron into the bathroom or eating behind the bar.  These days need to be planned out carefully with thoughtful preparation and staffing because if you can’t get them right they can really hurt your business in the end more than the profits for the day are worth.

NOROVIRUS! Are You Going To Get It… Again?

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About six years ago my family all stayed in a cabin together in our local Southern Californian Mountains for Christmas, it was a very nice time.  Winter even brought us a special dusting of snow just for the holiday. But, winter also brought an unwelcome guest, “stomach flu”.

It started off with Uncle  getting an upset stomach which quickly turned to diarrhea.  While Uncle was in “quarantine”, my kids started to feel ill and were also kept to their room but it was to late. Because the little cousins got it, then Auntie and Papa and after tearing through pretty much the whole family we were almost done with our vacation. Sound familiar?

Well that thing that woke you up in the middle of the night sweating and shaking, that thing that made you throw up every 15 minutes for an entire night or that random bout of diarrhea is not actually what you might think it is. It’s not the “stomach flu”, or the “24 hour bug”, there is no such thing.  It is a very common food born disease that we have all had and that we will all get again called Norovirus.

Some people tell me they have never had it which is understandable because vomiting and diarrhea aren’t exactly socially desirable activities. But, according to the CDC 21 million Americans get it every year, that is 1 of 12 people. Unfortunately, the most common method of transmission is through what is referred to as the fecal-oral route. Sounds nice doesn’t it?

So how can I prevent this from happening at my next family reunion?  It’s very simple, do the things that make civilized people civil, like hand washing, using toilets and cleaning.  It is important to understand that people transmit the virus through feces and vomit and when you have many people in close quarters such as a home with guests in it, the likelihood of transmission increases, which is why I never go on cruise ships.  When someone is sick don’t be afraid to stay away or not let them prepare food. And yes, some people will take offense and say things like, “I’ve been doing this for years and never gotten anybody sick” (that you know of). Because that’s always a nice conversation to bring up, “remember that turkey you made last year, well it gave me diarrhea and stomach cramps”.

mother-in-law

Doesn’t cooking the food kill the virus?  Well, we need to be careful here. Viruses aren’t like other living creatures, they’re sort of like the zombies of the microorganism world which makes them difficult to destroy.  Plus, we don’t cook all of our food and drink so hygiene is the key to keeping you and your guests safe.

But what is really at stake? According to the CDC the estimates are as high as 3.3 billion dollars and 237 lives annually, and this is just for Norovirus.  Many other food born illnesses will be prevented by the same safety measures, some of which are more fatal.

So to recap, regularly wash your hands for 20 seconds with soap. Clean up after some one who has been sick and even stay away from the area. Finally, don’t be afraid to speak up when you feel something might be wrong, you’re not just protecting yourself.

Towels, Towels Everywhere

towels

Have you ever noticed an employee in a food service establishment using the same cleaning towel for everything and wondered if it was ok.  Well if you have then your awareness is serving you well.  The towels we use in food service need to be handled carefully or they can be the cause of food borne illness by transferring bacteria from the place that was just wiped to the next place the towel is used.  And even worse, if that towel is not submersed in a sanitizer solution between each use the germs that are on that towel can grow out of control to unsafe levels very quickly. So if you ever notice the bartender that keeps that towel flipped over their shoulder or the server that leaves towels sitting around on counters then leave that establishment quickly with your hands waving above your head notifying the world that the place is trying to give you the squirts.

Do Bananas Need To Be Washed?

bananas

One of the things I run across in my classes is confusion about what types of produce need to be washed.  People ask questions about melons, garlic and lemons or sometimes about bananas. I think what is throwing people off is that these products have a peel  that we don’t eat so it seems that if we remove the peel then we are removing the contamination. Continue reading Do Bananas Need To Be Washed?